Messaging clients

Conversations

A conversation starts when a buyer or seller contacts you from your public profile, or when you reach out to an opted-in buyer. Either way it becomes a thread in your inbox with the full, timestamped history of every message between you.

Replying to a lead

Open any thread, type in the reply box at the bottom, and send. The first time you reply to a new lead, Manaky records your first-response time — the metric that powers the responsiveness indicators in your inbox and insights.

Shared homes

Buyers can share specific properties right inside the conversation. These arrive as structured property cards — not just a pasted link — so you instantly see the address and home they're asking about. It's the fastest way to know exactly which listing a question is about and to ground your advice in the homes they actually care about.

The CRM rail

Beside the messages sits everything you need to manage the lead without leaving the conversation:

• Lead stage — advance them through the pipeline as things progress.
• Private notes — jot context only you can see.
• Tasks — add a follow-up linked to this thread so it surfaces in your today queue.
• Shared homes — the properties this buyer has flagged.

Buyer discovery

You don't have to wait for buyers to find you. Buyer discovery lets you browse consumers who've opted in to be contacted by agents — showing their budget band and the cities they're shopping. When you see a good fit, start a conversation and it lands in your inbox like any other lead.