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Getting started
Your presence
Working your leads
Your daily workflow
Closing the deal
Power tools
Agent guide
Insights & analytics
Insights turn the work you're already doing into a private read on your business — where leads stack up, how fast you respond, what you're closing, and how you're trending.
What insights shows
Open Insights for a read-only dashboard scoped entirely to you. There's nothing to configure — it's computed from your conversations, stages, tasks, and reviews. Five panels tell the story of your business.
Pipeline funnel
A count of your leads at each stage — from browsing through closed. Seeing the funnel makes bottlenecks obvious: a pile-up at "touring" with little reaching "offer," for instance, tells you where to focus. This is only as accurate as your stage hygiene, so keep stages current.
Responsiveness
Your median and average first-response time, plus a count of threads you never answered. Because responsiveness is the strongest trust signal on the platform, this is the number to drive down — and the one most directly under your control.
Outcomes
Totals for leads you've closed — won and closed — lost. Over time this is your conversion story, and pairing it with the funnel shows where deals are really being won or lost.
Reputation
Your visible review average and count, mirrored here from Reviews so your reputation sits alongside your performance in one place.
30-day activity
A rolling look at the last month: new leads received, messages you sent, and tasks you completed. It's the quickest gut-check on whether your activity is trending up or quietly slipping.