Billing & subscription

A monthly subscription keeps your profile publicly visible on the platform. It's the one thing — alongside license verification — standing between a complete profile and inbound leads.

Your subscription

Open Billing to see your subscription status — active or inactive — and to start or manage it. Manaky handles payments through Polar, a secure hosted checkout and customer portal, so your card details live with Polar, never on Manaky's servers.

What it unlocks

Your subscription is what makes your profile public. Specifically, an active subscription is required to:

Appear in the directory and city fee-comparison grids.
Be discoverable by buyers browsing the platform.
Reach out to opted-in buyers in buyer discovery.

Managing payment

Start your subscription from Billing — checkout opens in Polar, and when it completes you're returned to Manaky with a success confirmation. To update your card, change plans, or cancel, use the Polar customer portal linked from the same page. You can cancel anytime; your profile simply reverts to hidden when the subscription lapses.

Troubleshooting

"I'm verified but not in the directory." Almost always a subscription issue — confirm it shows active on Billing.
"My checkout didn't seem to take." Reload Billing; if status still shows inactive after a completed Polar checkout, give it a moment and check again before re-purchasing.
"I need to change my card." Use the Polar customer portal link on the Billing page — payment details are managed entirely on Polar's side.